ATTENTION:Volunteer events may not be active or may have modified hours during the COVID-19 pandemic.
 
 
 

Blood Services Donor Ambassador

Blood Services Donor Ambassador

Ongoing
Location:
220 Oakcreek Drive
Lincoln, NE 68528
Opportunity Type:
General
Requested Hours:
4.00 hours
Vounteers Needed:
50

RED CROSS BLOOD DONOR AMBASSADORS ARE NEEDED THROUGHOUT THE STATE

Blood Donor Ambassadors provide excellent and enthusiastic customer service to enhance the blood donor experience. Engage with blood donors to promote blood donation and set the stage for a long-term commitment to regular blood donations  

Key Responsibilities:

  • Welcome and greet donors, escort as necessary and assist with initial intake and hand offs through the blood donation process
  • Ensure blood donors have relevant information and that questions are answered appropriately
  • Learn and share the Red Cross story, including the mission, vision, and values
  • Create a favorable impression of the Red Cross, and the blood donation process, that will encourage continued support
  • Make reminder calls, re-schedule donor appointments, and perform follow up activities as directed
  • Be available and committed to the volunteer schedule
  • Model excellent customer service behaviors
  • Attend to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution
  • Set up and maintain cleanliness in Reception and Hospitality Areas
  • Punctual and dependable in arriving for assignment(s)